Delete your account and data

This page explains how to delete your account in the Millennium Travel mobile app and which data is deleted. Data controller: MILLENNIUM WORLD MCHJ (Millennium Travel), 3 Zargar street, Tashkent, Uzbekistan.

1. Delete in the app

Open the app and sign in with your phone number and the SMS code.

Go to Profile → Settings → Privacy → Delete account.

Confirm. The account and all linked data are deleted immediately.

2. Delete by request

If you cannot access the app, email millenniumtravel.uzb@gmail.com from the phone number or email linked to the account with the subject “Delete account” and state the account phone number. We delete the account within 7 days and confirm by reply.

You can also call +998 90 888 00 00.

3. What is deleted

Profile (name, phone, email, avatar), travellers list, concierge and visa requests, chat messages and files, AI assistant history, Calypso conversations and memory, AI planner plans, eSIM orders, device push identifiers.

Data is deleted immediately and completely, including files in storage.

4. What is kept and for how long

Bookings and documents that Millennium Travel issued for your trips (tickets, vouchers, insurance policies) remain in the company’s records under the contract and the law, but are no longer linked to the account.

Records we must keep by law (accounting and tax) are kept for the statutory period with restricted access.

Step data and the photo map live only on your device and are removed together with the app.